Last updated: 6 September 2026
This Refund Policy explains when refunds may be available for purchases of paid access made through Sitealyser.
This policy does not remove or restrict any consumer rights that cannot legally be excluded or restricted.
Paid access plans provide time-limited access to the On-Page SEO Checker tool.
Plans do not automatically renew.
If you purchase an access plan while another paid access period is active, the new plan may be queued and will normally begin after the preceding paid access plans have ended.
Where multiple plans are queued, they will become active in the order in which they were purchased.
A queued plan remains a separate purchase even though its access period has not yet started.
If you are a consumer purchasing online, you may have a statutory right to cancel your contract within 14 days, subject to the applicable consumer-contract rules and exceptions.
The cancellation period generally begins when the contract is entered into for a service contract.
You do not normally need to give a reason when exercising a statutory cancellation right.
Nothing in this policy is intended to prevent you from exercising a statutory cancellation right.
Paid service may begin immediately after payment.
Where the law requires it, I will ask you to expressly request that the service begins before the end of the cancellation period and provide the required acknowledgement concerning the effect of starting the service during that period.
If you subsequently exercise a statutory cancellation right while the service is being supplied, the amount that may be retained may depend on the amount of service already supplied and the applicable consumer-contract rules.
Where the service has been fully performed following your express request and the required acknowledgement, your statutory right to cancel may cease in accordance with applicable law.
I will investigate and, where appropriate, refund payments where:
If I am unable to provide the paid service due to a significant fault on my side, please contact me.
Depending on the circumstances, I may provide a replacement access period, partial refund, full refund, or another appropriate remedy.
This does not affect any statutory rights you may have where the service does not conform to the contract or applicable law.
Subject to your statutory consumer rights, I do not normally provide discretionary refunds merely because:
SEO performance depends on many factors outside my control, including search engine algorithms, competition, website quality, implementation, content, links, technical performance, and user behaviour.
To request a refund or exercise a statutory cancellation right, contact: sitealyser@outlook.com
A request made within 14 days of purchase is not automatically a discretionary refund request. Where you are exercising a statutory cancellation right, your request will be considered in accordance with the applicable consumer-contract rules and this Refund Policy.
Please include:
You do not have to use a particular form to exercise a statutory cancellation right, provided your communication clearly indicates your decision to cancel.
Where a refund is approved, it will normally be issued using the original payment method where practicable.
The time taken for the refunded amount to appear in your account may depend on your payment provider or bank.
If you purchase the Service wholly or mainly for purposes relating to your trade, business, craft, or profession, you may not have the same consumer rights described in this policy.
Business customers should contact me if they require clarification about the terms applicable to their purchase.
Refund and cancellation requests can be sent to: sitealyser@outlook.com